Dear Valued Customer,

As a member of our community, Volkswagen of Downtown Chicago is committed to making the safety of you and your family, as well as your vehicle ownership experience, as great as possible. This is why we are proud to announce the opening of a unique Recall Department at our dealership. Our specially-trained staff is prepared with the knowledge and parts necessary to service your vehicle, and our goal is to make this experience both hassle-free and enjoyable despite the inconvenience of having recall repair work completed on your vehicle.

Our Recall Department offers fast and convenient shuttle transportation to and from your home or work, will wash your vehicle before it is delivered back to you and will perform a multi-point inspection to determine if anything else may require repair on your vehicle. Our mission is to ensure that your vehicle is returned to you in the best condition possible so that you can safely get back on the roads with peace of mind.

Sincerely,

Volkswagen of Downtown Chicago